Refund Policy
Order Cancelling Policy:
You are entitled to cancel your order within 7 days without giving any reason for doing so.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by emailing backerrock@gmail.com.
After receiving the notification, we will process your refund within 3-5 business days. We will refund the amount through the same payment method that you used for your order. However, please note that you will be charged an 8% refund fee. This fee is necessary as it is imposed by the bank and will be deducted from the total amount that you will receive.
Compensate Refund Policy:
In order for the services to be eligible for a return, please make sure that:
- The service did not achieve a return of at least 1:1. For example, you pay $899 for the Premium package and only get $600 on track. We will provide a refund of the $299 difference.
Contact Us:
If you have any questions about our Refunds Policy, please contact us by e-mail backerrock@gmail.com.